OUR RETURN POLICY

We want to be sure you’re as happy with your COLDEST products as we are. If you’re not 100% satisfied with your purchase, you can return it for a full refund within 30 days*.

Close-Out Disclaimer

All close-out items are considered final sale. This means these discounted products are not eligible for returns, exchanges, or refunds.

Please carefully review the item description and specifications before purchasing a close-out item. We recommend contacting us with any questions about the item's functionality, size, or compatibility before completing your order.

This disclaimer applies to all close-out purchases made through [Your Company Name] (including our website, physical stores, and phone orders).

By purchasing a close-out item, you acknowledge and agree to this final sale policy.

You can return your item(s) purchased from COLDEST.com up to 30 days after the purchase date for a full refund. Refunds will be returned only to the original form of payment. COLDEST does not offer store credit or gift cards. COLDEST does not accept returns on items purchased outside of COLDEST.com. For exchanges, please return your item(s) for a full refund and replace an order with the correct item. Exchanges for items purchased outside of coldest.com will not be accepted. All merchandise must be unused/unworn and returned in the original packaging. Use a shipper of your choice to return your items. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly.

If Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. No refunds on merchandise returned 30 days after the original purchase date will be given.

Please get in touch with COLDEST customer service team at help.coldest.com to approve your return. If your return is approved, you will receive a Return Order form to include inside the box with your return(s). This return policy only applies to products purchased directly from COLDEST via phone or website.

COLDEST does not price match with dealers or competitors.

Do you have Amazon order numbers? Please visit Amazon Returns